1. About JoJoHost
“JoJoHost,” “we,” “us,” or “our” refers to the provider operating the jojohost.com website and the hosting services described on it. Contact support@jojohost.com for questions about the service provider or your order.
2. Services and plan descriptions
JoJoHost may offer lifetime web hosting, one-time hosting plans, WordPress-compatible hosting, and related features or add-ons. Features, resource limits, supported software, and availability vary by plan. The specific product page and checkout description applicable when you order form part of your service agreement.
“Lifetime” refers to the service duration and conditions defined for the specific plan; it should not be interpreted as a promise that any service or third-party infrastructure will exist indefinitely regardless of technical, legal, or operational circumstances. Review plan terms before purchase.
3. Accounts and accurate information
You must provide accurate account and billing information and keep it reasonably up to date. You are responsible for protecting your login credentials and for activity carried out through your account. Notify support promptly if you suspect unauthorized access.
4. Orders, prices and payment
Prices and included features are shown on the relevant product page or checkout. Payment must be completed before the service is provisioned unless stated otherwise. Taxes or payment-provider charges may apply where disclosed or required by law. We may correct obvious pricing or listing errors and will contact you if an order is affected.
5. Lifetime hosting and service changes
Lifetime or one-time hosting is provided according to the plan purchased and its stated resource and usage limits. We may maintain, update, migrate, or modify infrastructure when reasonably needed to operate or protect the service. If a material change affects a purchased service, we will take reasonable steps to communicate it where appropriate and required by law.
6. Renewals, cancellation and refunds
One-time lifetime hosting plans do not have a recurring hosting renewal charge for the included service term unless the product page expressly states otherwise. Domain names, third-party services, add-ons, or separately purchased recurring services may have their own renewal fees. Cancellation and refund requests are governed by our Refund & Cancellation Policy and applicable law.
7. Acceptable use
You must comply with our Acceptable Use Policy and all applicable laws. We may restrict, suspend, or terminate access when reasonably necessary to address abuse, security risks, unlawful activity, non-payment where applicable, or material policy violations, subject to applicable law.
8. Your content and backups
You retain responsibility for the content you upload and for ensuring you have the rights to use it. You are responsible for maintaining independent backups of your websites, databases, email, and other important data. Any backup feature included in a plan is not a substitute for your own backup strategy.
9. Availability and support
We aim to provide a useful and reliable hosting service, but interruptions may occur due to maintenance, network or infrastructure issues, third-party failures, security events, or circumstances beyond our reasonable control. Unless a specific service-level agreement applies, we do not promise uninterrupted availability. Contact Support for help.
10. Third-party services
Third-party software, domain registries, payment providers, and integrations may be subject to their own terms and privacy policies. JoJoHost is not responsible for independent third-party services except where applicable law requires otherwise.
11. Disclaimers and limitation of liability
To the extent permitted by law, the service is provided according to the plan description and without warranties that cannot be reasonably made for shared hosting infrastructure. To the extent permitted by applicable law, JoJoHost will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages. Nothing in these terms excludes liability that cannot legally be excluded or limits your non-waivable consumer rights.
12. Suspension or termination
We may suspend or terminate a service for material policy violations, security threats, unlawful use, or other grounds described in these terms, subject to applicable law. Where reasonable and safe to do so, we may provide notice and an opportunity to remedy an issue.
13. Changes to these terms
We may update these Terms & Conditions by publishing a revised version here. The updated version will show its latest revision date. Changes apply prospectively where required by law; purchase-specific terms and mandatory legal rights continue to apply.
14. Governing law and disputes
Applicable law and the appropriate forum depend on the legal entity providing your service and your location. Nothing in these terms removes mandatory consumer protections that apply to you. Please contact us if you need clarification about the contracting entity for your order.
15. Contact
Questions about these terms? Email support@jojohost.com.